FAQ

Trading

What are Binary Options?

Binary option is a financial instrument that creates a contract between two parties for asset transactions where the future return on investment is a fixed amount known in advance.

What is the return on investment for Binary Options trading?

When options expire ‘In the Money’, a trader’s return can reach up to 85%, depending on the rate of the particular asset and the market volatility. However, traders know the amount before entering the position which allows them to reach high-quality portfolio management. For example, a trader invests $1,000 in binary options with a ROI of 85%. If the option expires ‘In the Money’, the trader gets a return of $1,850. If the Option expires ‘Out of the Money’, the trader loses the amount invested.

What is an Underlying Asset?

365BinaryOption allows traders to buy or sell a wide variety of currently internationally traded financial assets – including currencies, stocks, commodities, and indices. See Asset Table for full details.

What Instrument Types are being offered?

– One Touch
– High/Low
– Boundary
For a full explanation of how these instruments work, see the page for Trader Basics.

What is the Target Price?

365BinaryOption determines the target price (Purchase or Strike price) from a set of live pricing feeds that the data provider supplies. The price represents the amount at which we are willing to sell each particular option. You can buy an option on any side of the target price according to the direction you consider the price of an asset will move.

What is the Expiry Time?

Expiration time basically determines how long after you’ve placed the trade, you’ll learn the outcome of your trade.  When the option expires, the trading platform will assess the value of the asset and determine whether your position is in or out of the money. The option’s expiry time is always clearly displayed on the trading platform next to the option.

Can I close an option before the Expiry Time?

Yes, purchased options can be closed before their expiry time until the ‘No More Trades’ time. However,  it comes with a limited time window —  within a few minutes from the time of purchase. (Note: Close functionality is not active for all options or at all times). The broker adjusts the amount of profit based on the market price of the asset when the trader closes the position. The trading will also display this amount.

What is the Expiry Level?

365BinaryOption calculates the expiry level based on a real market bid, ask and last prices that the data provider supplies by the time of the option expiry. The expiry level determines whether the option has expired ‘In the Money’ or ‘Out of the Money’. The calculation formulas are explained in the Expiry Calculation section.

What is ‘In the Money’ and 'Out of the Money’ expiries?

When an option expires ‘In the Money’ the option is fulfilled as the trader’s estimate was correct. Here are some examples of options that expire ‘In the Money’:

– A High/Low instrument where a low option expires below the target price or a high option expires above the target price.

– A One Touch instrument where a touch option expires due to reaching the target price or a no-touch option where the target price is not reached before the expiry time.

– A Boundary instrument where an outbound option expires below the lower target price or above the upper target price or an inbound option expires between the target prices.

When an option expires ‘Out of the Money’ the option is not fulfilled as the trader did not successfully predict the outcome, therefore the investment is forfeited.

What happens when an option expires at the Target Price?

The trader can choose either the option will expire above or below the target price. If the target price is reached by the asset at an expiry time, for both sides of the contract the result is considered a ‘Push’. In this case, 100% of the principal investment is returned to the trader. This occurs only with the High/Low option and is called ‘At the Money’.

What is an Investment Amount?

This is the amount of money that a trader invests and it is the basis which determines the option’s profit or loss. If the trader is correct in his projection and the return is 85% on the option, he receives 85% of the investment amount as a return.

What is the Minimum Investment Amount Possible?

$10 is the minimum investment amount for a single option.

What is the Maximum Investment Amount Possible?

$10,000 is the maximum investment amount for an option.

What Is The Maximum Amount Of Options That Can Be Purchased Simultaneously?

A trader can enter an unlimited amount of options at any given time. The total amount of money placed at the same time across the options cannot exceed the maximum investment amount of $10,000 until one or more options have reached expiry. After the total amount of pending options has gone below $10,000, additional options can be entered until the maximum limit has been reached again.

Deposits & Withdrawals

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Deposits

What Currency Can I Deposit With?

You can deposit at 365 Binary Option in UK Sterling, Euro or USD. Part of the registration process is selecting the trading currency and it cannot be changed once chosen

What Is The Minimum Allowed For The Initial Deposit?

Depending on your trading currency, the minimum deposit to start trading is 200 GBP, USD or EUR.

Do I Need To Make A Deposit To Register?

Completing the registration process requires no deposit, however in order to begin trading with 365 Binary Option, the minimum initial deposit of 200 GBP, USD or EUR is necessary.

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Withdrawals

How Can I Make A Withdrawal?

Requests for withdrawal are processed by 365 Binary Option back to the original source of depositing. If this is not possible we will process the withdrawal by wire transfer to a bank account in the name of the account holder. Please refer to the banking page for details about making a withdrawal.

Is There A Minimum Amount For Withdrawing?

100 GBP, USD or EUR is the minimum withdrawal amount.

Can I Cancel A Withdrawal That I Requested?

Withdrawal requests may be canceled if they have not yet been processed by 365 Binary Option. In this case the requested amount will be returned to the customer’s account balance.

My Account

How Do I Register To Be A Client Of 365 Binary Option?

Simply click on the ‘Open Account’ link on the website’s Home Page. Then just follow the simple on-screen steps that will guide you easily through the process. You can contact us at any time for further assistance via support@365BinaryOption.com.

What Do I Do If I Forget My Password?

If this happens, just click on the ‘Forgot your Password’ link at the top of the home page. After you follow some simple steps, your password will be sent to the email provided as long as it matches the original address you registered with. If you cannot remember your user name either, simply contact our Customer Services team.

What Do I Do If My Personal Details Change?

If your address, phone number or any other details change, please update them online by logging in to your account. Otherwise, just contact our Customer Services team.

Where Can I View The Balance Of My Account?

Your account balance can be viewed anytime from the ‘My Account’ section for registered users.

Where Can I View The History Of My Transactions?

The complete transaction history of your account can be viewed in the ‘My Account’ section for registered users.

General

What Computer Requirements Are Required To Trade At 365 Binary Option?

Any regular computer with an internet connection is suitable. Java script must be enabled for trading with us and Flash player needs to be installed to view all web-site elements properly. No download of any extra software is required. 365 Binary Option suggests using Google Chrome (v4.0), Internet Explorer (IE7.0, IE8.0) or FireFox (v3.5, v3.6) as your internet browser.

How Is My Confidential Data Protected?

All data transmitted to 365 Binary Option from your computer is securely sent through the Internet using the Thawte 128bit SSL encryption certificate.

How Can I Get Help If I Am Unable To Trade?

Any problems can always be directed towards our technical support center.

Who Is 365 Binary Option?

365BinaryOption™ is a brand name owned and operated by Fintech Software, Inc., which is managed and owned by an experienced team of professionals, specializing in Forex trading, financial options, online marketing, commodities, stocks, derivatives, software research and development.

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